Frequently Asked Questions

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Do we supply towels & linen?
Yes –your apartment is equipped with towels, hand towels, bath mats & all linen

Do we supply tea, coffee etc?
No - we do not supply tea, coffee, or sugar
Yes - we do supply salt & pepper

Is there a cleaning fee?
The cleaning is included in the tariff, however the following must be done to avoid an excess cleaning fee.

Fridge must be emptied of all perishable open food items, all rubbish must be taken up to the outside bin enclosure located to the right of the garage, all recyclable bottles & containers must be sorted into the recycle bags provided & taken to the bin enclosure, paper must be neatly bundled & tied with string provided all cardboard boxes must be flattened & neatly stacked in the bin enclosure, all kitchens items must be washed & put away or at least in the dishwasher with the cycle on, all oven trays must be left clean, BBQ’s must be left clean

Do we supply washing & cleaning products?
Yes - we supply clothes washing detergent, dishwashing detergent, dish washer powder, garbage bags, 1x sponge1xscrubber, all purpose surface spray, mop & bucket, broom, dust pan.

We also supply a BBQ cleaning kit.

Do we supply toiletries?
Yes we supply soap, 2 boxes of tissues per bathroom 2 rolls of toilet paper per bathroom.

As we are not serviced apartments these items will not be topped up during your stay, so If you require more of these items please bring with you or purchase from the Thredbo shopping centre

Do we have laundry facilities?
Yes each apartment has washing machine, dryer, laundry sink iron & ironing board

Do we supply hair dryers?
Yes each apartment has 1 hair dryer

Is there internet access?
Yes our building has use pays wireless, Airlan is our local provider you can purchase airtime from them online. You will find Instructions in your compendium.

Are any meals included in the tariff?
No – We are fully self contained apartments with top off the range appliances in beautiful kitchens that you will enjoy cooking in. Or if you’re not into cooking try one of the many excellent restaurants that Thredbo has to offer.

How far from the ski slopes are we located?
We are located in Bobuck lane which runs parallel to Friday drive so we are 1 street back from the mountain. The view from your apartment looks up to High Noon Ski run. The shuttle bus stops in front of our building & drops you to Friday flat ticket office as well as numerous others points around Thredbo. It is approx a 5 minute bus ride to Friday flat.

How often do the shuttle buses leave?
During the winter season, free shuttle buses run regularly around the village, signs at some bus stops display operating times.  An important note that the small shuttle buses operate between the overnight car parks and the village lodges until 9pm Sunday through to Thursday (inclusive) and until midnight on Friday nights and Saturday during busy times.  The big red bus services only the village to Friday Flat route.

How far is it into Thredbo village?
It is an easy 3 minute walk down hill & then down some stairs into the village, there is also ramp access for wheel chairs, prams etc just to the left of the stairs.

Is there a supermarket?
Yes thredbo village has a supermarket, they have a great selection of meats vegetables & all other grocery items.There is also a post office, newsagent, bottle shop& pharmacy

Will I need chains when I drive up?
For up to date road conditions call the RTA roads hotline on 132 701. Local area tune to 2XL on 92.1 FM or 97.7 Snow FM for regular updates. Chains are available for hire from Jindabyne, Khancoban and Cooma, However you are by law required to carry chains in your car while in the National Park, unless you have a 4 wheel drive. If you do find yourself without chains when in Thredbo you can also hire them from Thredbo service station for $50 & then drop them back to the BP in Jindabyne on your way home

How much is it to get into the National Park?
The daily rate (24hrs) per car in the winter is $27, if you are here for over a week it is best to get an annual permit for $190, this is valid for one year and allows you entry into all NSW National Parks.  Buy your pass from the Entrance Station 13km before Thredbo, the Snowy Region Visitors Centre in Jindabyne or Thredbo Sports.

How long does it take to get to Thredbo?
A trip from the Sydney CBD takes approx five hours.  From Melbourne it takes about 5.5 hours.  Canberra is only a 2.5 hour drive. Cooma is approx a one hour and 10 minute drive.

Can I toboggan?
Due to safety issues, tobogganing is NOT allowed in Thredbo.

Do we have parking?
Yes we have an enclosed garage with 1 car space per apartment.

If you require more parking Thredbo can park 2,500 cars.  There are two kinds of parking - overnight car parking for those staying overnight or longer and day parking for those here just for the day.  These are signposted accordingly. 

Can we hire our ski gear in Thredbo?
Yes if you need to hire it is best to do so in Thredbo as if you have any problems with your equipment during your stay it is easy for you to just pop back into Thredbo hire to get it sorted out.