Terms & Conditions

Go back ‹‹

CONDITIONS OF OCCUPANCY

  1. OCCUPANCY The premises are let to you the “Primary Guest” for holiday purposes only, for the said period as stipulated on your reservation
    confirmation. I the Primary Guest acknowledge there is no refund for early departures or cancellations once the holiday rental has been paid.
  2. ACCESS to the premises will be made available after 4pm on the day of arrival and must be vacated by 930am on the day of departure.
  3. SECURITY BOND the guest agrees to provide credit card details as security against damages to the property. Your card will only be charged if damage occurs. The Guest acknowledges that charges for damages or missing items upon departure will be deducted from the credit card provided.
  4. AGE – The Primary Guest warrants that they are over 18 years of age and have the authority to enter into this agreement.
  5. PARKING – There is 1 parking spot per apartment (The 1 bedroom apartments 6 & 7 DO NOT have a parking space). All extra cars must park in the Thredbo overnight car parking area. There is no charge however the car must be displaying a valid National Parks pass.
  6. HOUSEKEEPING The Premises are to be left in the condition of initial occupancy. An additional cleaning fee of $200.00 will be charged for properties left in an unsatisfactory condition. On departure guests must remove all rubbish, empty the fridge, put all dirty plates in the dishwasher & put the dishwasher on.
  7. RUBBISH – Rubbish must be put in the external bins provided on a daily basis. The rubbish is picked up Thursday & Sunday early morning. Please ensure the recycling bags are used for all glass & plastic bottles.
  8. MAINTENANCE must be reported immediately. The Guest agrees to allow the Agent or their nominee to enter accommodation to arrange necessary repairs. As a remote area, delays can be experienced with limited access to trade personnel and or parts.
  9. NON SMOKING PROPERTIES - All holiday let premises are NON SMOKING. Any evidence of such will incur extra cleaning charges
  10. OVERCROWDING- of properties will result in the immediate termination of your stay and no refunds will be paid. The number of occupants must not exceed the number stated for the property. A policy deemed active by the Snowy River Shire’s objective to ensure the safety of residents and tourists visiting the shire. Fire safety, health and amenity issues are a priority in the shire. On the spot fines ranging from $600 to $1,500 per person (per person being that number in excess of the DA approved allowance) can be imposed on tenants by Council under the Environmental Planning and Assessment Regulations 2000 (NSW) for breaching conditions of the development consent. If an excess number of guests have been using the property without the agents approval then a fee per guest per stay will become payable as deemed reasonable by the Agent.
  11. DAMAGE CHARGES - All damage, breakages or losses to the property and/or furnishings will be charged to the Primary Guest. An inventory list is provided as a benefit to you. At the end of each stay the contents are checked against the list. Report immediately any
    Items found to be damaged or broken upon your arrival.
  12. LOST ACCESS CARDS- safekeeping of property keys are the responsibility of the Guest. who occupy a premise, If keys are lost, locks must be changed and the Guest will be
    responsible for reimbursement to the Agent.
  13. “CALL OUTS” I the Guest acknowledge that residential premises in the Snowy Mountains have standard hot water systems and electrical circuit boards. Hot water can run out quickly in this cold environment, and using too many electrical items, including heaters at the same time can trip an
    electrical circuit. “Call out’s” to assess or fix issues as such, will incur a “call out” fee charge to my credit card security. If the issue is the result of a faulty appliance or short circuit the Agent will attend to the repair as soon as possible.
  14. NEIGHBOURS No person on the premises shall be guilty of conduct that is a nuisance to the adjoining neighbouring occupiers.
  15. SALE In the event of the property being offered for sale, the Guest agrees to allow the Principal or their Agent to inspect the property with
    prospective purchasers during reasonable hours by appointment.
  16. LIABILITY Under no circumstances will the Agent or Principal be held responsible for adverse conditions beyond its control. i.e. In the event of, but not limited to; power shortages, sewer blockages, transport or access problems caused by extreme weather events, domestic waste removal, trespassing, noise etc.
  17. LATE DEPARTURE PENALTY I the Guest acknowledge that the premises must be vacated and the key(s) returned to the said point of return by 9:30am on the day of departure. I the Guest understand that the removal of personal possessions will be with due care and that no claim shall be made for accidental loss or damage.
  18. BREACH of the any of the above conditions will result in the immediate termination of your stay. Any costs associated with any repair, excess cleaning or loss of income as a result of a guest’s or visitor’s actions, negligence or misconduct will be recovered from the primary Guest.

ARRIVAL PROCEDURES

Check in & check out at The Peak Apartments in summer is flexible depending on occupancy please advise when you would like to arrive & depart.
Check in for winter is 4pm & check out 9:30 am.
Fill in guest registration form attached & email to info@thepeakthredbo.com.au or you can call & give the details over the phone.
We are Located at: 8 Bobuck Lane Thredbo Village NSW 2625.
Directions: From Jindabyne follow signs to Thredbo - turning left onto the Alpine Way, follow along for approximately 25 minutes.
Take your 2nd exit (right) into Thredbo Village, follow down till you meet an intersection named Bella's Corner, go straight ahead. The Peak apartments are located approximately 100 metres on your left hand side.

CANCELLATION & REFUNDS

If a deposit has been paid, cancellation of your booking must be in writing and must be received by The Peak.
Cancellation fees will be charged in accordance with the following conditions.

  1. Bookings cancelled 60 days or more to arrival are subject to a cancellation fee of 10% of the total booking cost.
  2. Bookings cancelled 30 to 60 days prior to arrival will incur a cancellation fee of 50% of the total booking cost.
  3. Bookings cancelled 30 days or less prior to arrival will incur a cancellation fee of 100% of the total booking cost.
     (Please note if we rebook the apartment for the dates you were going to stay we will refund all but 10%)

Go back ‹‹